Zebra Babies FAQ
Other FAQ pages –
Where are you located?
Zebra Babies is Located in Cranbrook, Townsville, QLD
Can I Pick up My Item?
You are more then welcome to pick up your item if you are local to Townsville
As we are a home business this is by appointment only
Weekdays between 9am and 5pm
You will be contacted via Phone, Message or Email
Pick Up Option found in the checkout
We Accept Paypal, Credit Card (Square), Cash on Pick up or Bank Deposit.
We also Accept Afterpay and Zippay
All these Options you will Find at the Check Out.
We are a ready to ship handmade website. All items that are listed in stock are made and ready to ship. This does not apply to our pre order or customised items. Customised items are a 2-6 day turn around time before being shipped, this depends on or order quantities.
We use a combination of Australia Post and Sendle courier service. We only use Sendle for parcels over 500g.
Parcel Post with tracking $8.50 – Parcel Post can take up to 10 business days. Flat Rate on all parcels
Express $11.80 – Unfortunately we are out of the express network and next day delivery does not usually apply
This means your parcel will find it quickest way there (2-5 working days depending on where you are in Australia)
PLEASE CHECK AU POST WEBSITE FOR DELIVERY EST TIMES
Handling Time – Most packages are shipped in 1-3 business days. All orders placed after 12 pm on a Friday will not be shipped until Monday – Custom dummy clips and teethers have a turn around time of 2-6 days keep this in mind when ordering.
This can change if items are pre orders, are a handmade item needing to be sewn.
If delays are expected you will be contacted
Free Postage for orders over $100 YAY!!
Wholesale and Reseller/stockist Inquires?
If you would like to become a stockist of Zebra Babies brand and products please contact us via email
Our Necklaces are packaged beautifully in hang ready retail bags
Our Amber is also packaged in beautiful packages
Please note our items do not have barcodes
We have amazing wholesale discounts for stockist and free postage
If you have wholesale questions or would like a Wholesale account, pop us through an email – firstname.lastname@example.org
We also recommend reading our terms page